General Terms and Conditions

Using this website implies acceptance of the terms and conditions listed below.

For a proper use of the website it is recommended to carefully read all terms and conditions.

You agree and accept that without prior notice we may delete or add any information to the website or suspend any activity without prior notice.


Your registration obligations

To use the service, you agree to provide true, accurate, current and complete information about yourself.


Security of Personal Data

Personal data will only be used for the stated purpose of this site. We bind ourselves not to publish and sell the databases containing information about the personal data of users of this site.

Client / User / Purchaser payment card data will not be accessible to the World Vision Bosnia and Herzegovina nor will it be stored by the World Vision Bosnia and Herzegovina .

Donations made on the website through card payment or bank transfer.

The value of your donation can be between 7,70 EUR and 30,70 EUR/donation, depending on the gift you choose.

Donations are one-time only. Donation payments to will be made using Raiffeisen e-pay online payment platform.


Proof of service

World Vision Bosnia and Herzegovina undertakes to carry out the procurement and distribution of the donated packages by the user of this website in accordance with the effective payment corresponding to the donation within maximum 2 months from the date of payment.

Proof of the acquisition and distribution activity can be made available to the payer whenever required through a written request sent to

The initiator of the donation event will receive at the end of the 2 months a complete monitoring written report as well as the proof of distribution.



If the donor has made a payment to the account by mistake and wishes to return the donated funds, it is necessary to contact World Vision Bosnia and Herzegovina (on e-mail:, submit the request within 10 days with all necessary documentation in accordance with the legal regulations or to contact the Bank that issued the card.

A person (physical or legal) who initiates a procedure for donation’s return shall bear all costs of transfer of funds and bank charges arising during such transactions.



Website elements – graphics, scripts, pictures, programs, databases – are the property of World Vision Bosnia and Herzegovina and are protected by copyright law. Using, without the consent of World Vision Bosnia and Herzegovina, of any of the elements listed above shall be punished according to the laws in force.


Responsibility limitation

By accepting the use of this site you expressly and implicitly accept that you agree with the following:

World Vision Bosnia and Herzegovina is absolved of any liability of any kind, expressed either directly or indirectly, resulting from the misunderstanding or misuse of the information contained in the content of the site.

for any site sections that may include expert opinions or readers’ comments, the responsibility for the content of their opinions rests entirely with their authors.

World Vision Bosnia and Heryegovina reserves the right to don`t disclose those opinions that are inconsistent with the terms and conditions of use or which they consider harmful, in any form, to their own image, partners or third parties.

If you consider that any material on this site posted by World Vision Bosnia and Heryegovina or someone else is violating copyright or any other rights, please contact us for details at e-mail so that we can make a decision in the knowledge of the cause.